Acorn recommends Windows Vista™ Home Premium & Vista™ Ultimate
 
 

Hardware Fault

In the unlikely event that you encounter a hardware problem with your Acorn machine, rest assured you are in safe hands.
Please select one of the options below to solve your query. You will need to register with Acorn & hold a valid serial number to access these resources.

Please note: Only Acorn products manufactured after August 2006 are eligible for support.

If you believe there is a hardware fault on your Acorn notebook computer you can create a repair request here, however you should be aware of the following exclusions that apply to the type of repair booking you are able to make. These are as follows:-

At this time the Acorn Warranty Repair Booking System can only arrange repairs for notebooks located within the United Kingdom. If you are located outside the UK please contact your local Acorn representative overseas.
If the issue that necessitates the repair has arisen through accidental damage and you are covered by Acorn Notebook Insurance please call on 01788 563106 (8:30-5:30 Monday to Friday) please ensure that you have your policy details ready.
In any case please have your notebook's serial number ready.

If these exclusions do not apply to your notebook, and you are confident in working through a short diagnosis process, then please click on the call the number that corresponds to your model number below.

 

 
 
Acorn Deskbook
Acorn DeskBOOK
 

Deskbook Pro DB3C,D,E,F

Telephone: 0870 750 6060
Monday- Friday 9am - 5pm
(Excluding National holidays)

 
 
 
sohoNOTE
sohoNOTE
 
SohoNOTE Pink SH1P, 2P

Telephone: 0870 750 6060
Monday- Friday 9am - 5pm
(Excluding National holidays)

 
 
 
sohoNOTE
sohoNOTE
 
SohoNOTE Silver SH1S, 2S

Telephone: 0870 750 6060
Monday- Friday 9am - 5pm
(Excluding National holidays)

 
 
 
Previous Models
 

Deskbook DB1, DB2, DB1x2 Desknote DN1
SolonoteSN1, SN2

Telephone: 0870 750 6060
Monday- Friday 9am - 5pm
(Excluding National holidays)

 

 

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